TERMS AND CONDITIONS


These Terms and Conditions govern the use of https://doortoshop.com/(the site)
This is owned by AAT.

By using this Site, you always indicate that you have read and understood these Terms and Conditions and agree to abide by them.

OUR RESPONSIBILITIES

https://doortoshop.com/ commits to;

Provide the Client with a professional website design individually created for your business which includes:

  1. A menu showing items, sub items and categories.

  2. An order system that can be accessed remotely.

  3. A payment system that can be nominated by the outlet or advised by Doortoshop.

  4. A tablet app accessible by the business staff to process the order.

YOUR RESPONSIBILITIES
  1. Promptly reply to our request for logos, branding, images and other information we require.

  2. Follow our instruction on the formats we require this information in.

  3. Ensure any Employee or Agent dealing with us is authorised to make these decisions.

INTELLECTUAL PROPERTY

All content published and made available on our Site is the property of AAT and the Site’s Creators.

This includes, but is not limited to images, text, logos, documents, downloadable files, online order and payment system and anything that contributes to the composition of our Site.

ACCEPTABLE USE

As a user of our Site, You agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  1. Harass or mistreat other uses of our site.

  2. Violate the rights of other users.

  3. Violate the intellectual property rights of the Site owners or any party to the Site.

  4. Hack into the account of another user of the Site.

  5. Act in any way that could be considered fraudulent; or

  6. Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site.

We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

LIMITATION OF LIABILITY

AAT or our Directors, Employees and Affiliates will not be liable for any actions, claims, losses, damages, and expenses including legal fees from your use of the Site.

COPYRIGHT LAW

support@doortoshop.nz owns the copyright for all content, unless otherwise stated.

APPLICABLE LAW

These Terms and Conditions are applicable by the Laws of New Zealand.

Any dispute arising in relation to these Terms and Conditions will be resolved in accordance with New Zealand Law.

CONSUMERS GUARANTEES ACT

Nothing in these Terms and Conditions limits your rights under the Consumers Guarantees Act 1993(The act).

MODE OF PAYMENT

Mode of payment would be credit card, debit card, or net banking. Notice about any changes in pricing or billing will be emailed to You. You are responsible for ensuring that you are familiar with the latest prices at all the time. Your continued use of the Services represents your agreement to be bound by the prices as amended from time to time.

All fees are exclusive of all federal, provincial, state or other governmental sales, goods and services, harmonized or other taxes, fees or charges in force at any time (Taxes). You will be invoiced by email. Any disputes regarding an invoice must be raised within 10 days of the date of the invoice otherwise it will be deemed accepted by you in all respects.

All fees are exclusive of state or other governmental sales, goods and services, harmonized or other taxes, fees or charges in force at any time.

Under no circumstances will you be entitled to a refund from DoorToShop.

PRICE CHANGES
  1. We reserve the right to change the prices of our services at any time.

  2. We will advise you of any such changes 30 days in advance in writing or to the email address we hold on file for you.

  3. We will also publish any price changes on our website.

RETURN & REFUND POLICY

You may return a product brought from us in case of damage or defect within 5 days of purchase for non-perishable products.

However, after the period of 5 days for non-perishable product from the purchase date, we cannot offer you a return & exchange.

● Important Information

The Product must be unused and in the same condition that you received it. It must also be in the original packaging.

Products can be returned or exchanged only if the original receipt is presented. ​ The refund or exchange shall be subject to inspection and in case it is not approved, then no refund & exchange shall be initiated.

If your request is approved, the refund will be processed back to your original payment method within 15-20 business days. Please note that your bank may require additional time to complete the transaction. For further assistance, don't hesitate to reach out to us at support@doortoshop.nz .

The above policy is valid on all products except Gift cards, alcoholic beverages and perishable items.

We may change our Return & Exchange policy from time to time.

TERMINATIONS

You can terminate your account with DoorToShop by giving prior notice of 30 days by emailing as on support@doortoshop.nz. Once your account is terminated all your content may be deleted from the DoorToShop system. As deleted data cannot be retrieved, please be sure that you do wish to terminate your account before doing so.

CONTACT DETAILS

Please contact us if you have any queries or concerns:

support@doortoshop.nz